as a Service - CPaaS
Layer communications into your applications
CPaaS allows organizations to pick from prebuilt or customized communication interfaces with existing applications. This service offers application leaders a cloud-based, multilayered middleware on which they can develop, run and distribute communications software. The platform offers APIs and integrated development environments that simplify the integration of communications capabilities (for example, voice, messaging and video) into applications, services or business processes.
Communicate in real time, in-app.
The purpose of CPaaS is for developers to be able to add real-time communications features to a company’s existing business application. CPaaS allows these features (such as live chat, SMS, voice or video calling) to be integrated into business applications with other primary functions.
Benefits of CPaaS
Allows customization of specific application communications features by in-house developers
Existing business applications do not need to be replaced.
How TMG helps
How TMG Helps with CPaaS
TMG understands the wide range of CPaaS providers and how they differentiate from the more traditional UCaaS providers. We utilize a hands-on consulting and solution design, which allows us to help you architect a CPaaS experience that drives future growth and stability– while still optimizing costs and cutting down on administration.